Shipping & Returns
Like everything at Discountmallusa Inc. our return policy is simple: if you are not completely satisfied with your purchase, you may return it with your original packing slip, and we will exchange the item or refund your full purchase price, less shipping and handling.
For the fastest return processing, use the return label supplied with your original packing documentation. Complete the form on the reverse side of your packing slip, and enclose it with your merchandise.
Once we receive your shipment, we’ll issue a credit in your original form of payment, less adjustments for shipping and handling. By using the prepaid return label, $6 will be deducted from your refund.
For exchanges it will be necessary for us to process your exchange as a refund followed by a new order. If you complete a reorder for the same item in a different color or size, we will waive the regular shipping charges for your reorder. If applicable, prepaid label fees apply.
Returns or Exchanges With an Original Sales Receipt
The original purchase price will be honored for any item returned or exchanged with an original sales receipt. Purchases made by credit card must be credited back to the original card.
Even Exchanges
Even exchanges exchanging an item for the same item in a different size, color, or as damage replacement may be adjusted for price if the current selling price is less than the purchase price. Individual store policy will apply.